Our clear focus on performance, without compromising on quality, has earned us a reputation within our chosen markets as the ‘partner of choice’. This is why we are in the enviable position of being a long-term partner of some of the most prestigious companies in the UK. Across the group, we are proud to work with:
- Eight of the Top 10 UK Financial Services companies
- Six of the Top 10 UK Telecommunication companies
- All of the major UK Utility providers
- Central Government – DWP & CSA.
We have an enviable client list which includes many of the highest profile Financial Services companies in the UK, and some of the longest and strongest mutually-beneficial relationships in this sector. We have developed these through the delivery of ‘top half’ league table performance, supported by high quality training and innovative new contact methods – all of which has been key to ensuring that we continue to deliver success for our clients.
As a business, we set out to become a telecommunications specialist, creating strategies and techniques that drive performance forward in this sector. We have been recovering unpaid accounts in the telecoms sector for since 1994 and we currently work as a Prime Agent for six of the Top 10 telecoms companies in the UK.
'As part of the strategic development of our business we dedicated ourselves to developing innovative services to the utilities market, and over the last 5 years have acquired a number of high profile relationships with major energy providers. Key to this success is our ability to utilise both our internal collections expertise and our field capability to provide a market leading integrated customer contact and recovery process for our clients'.
We were recently successful in winning a coveted four year contract with the Department of Works and Pensions, one of the key Central Government departments, as one of only two new agencies to be introduced at this time. We are extremely proud of this achievement, which represents a new and exciting phase on the company’s development - and we know that there is enormous benefit to be gained for the Public Sector by utilising the skills and expertise which we have developed in the Private Sector.