We are one of the UK’s leading providers of specialist Debt Recovery and Credit Management solutions and a Top 10 UK agency by revenue. We have some of the highest profile and best performing relationships in the sector, spanning financial services, telecoms, utilities and central government.
Credit Solutions Holdings Ltd. (CSHL) consists of the following three group companies:
Credit Solutions Ltd.
Credit Solutions was founded in 1990 and subsequently became the first Debt Recovery Agency to be accredited with the ISO 9001:2000 Quality Standard.
power2contact was formed in 2003, taking a radically new and successful approach to field visits by using the latest handheld technology, bespoke software and fully-employed field staff.
Cougar Financial Services
Cougar Financial Services is a trading style of Credit Solutions that specialises in early arrears collection services. Established in 2009.
The Crucible Debt Purchase Company Ltd.
The Crucible Debt Purchase Company has the funds available to deliver debt purchase opportunities quickly and efficiently.
Working together, Credit Solutions and power2contact provide exceptional results in their respective markets, delivering a unique end-to-end solution from the first letter or telephone call, right through to a knock on the door. This ‘dialler to doorstep’ solution includes the latest Trace and Litigation strategies, giving us the capability to develop a service that will provide a fast and fast, efficient and professional route to realising your collections potential.
We were voted DCA of the Year at the inaugural 2007 Credit Today DCA Awards. This demonstrates that the industry, our clients and our peers all recognised the combined efforts of our staff, from collectors to directors, for sustained levels of performance, quality and innovation.
This award was won with testimonials and words of support from four of the Top Five telecoms companies, four of the Top Five financial services institutions and three of the Top Five utilities companies - all of whom were happy to endorse that we had delivered an excellent service and best in class performance.