Established in 2003, power2contact is a market-leading provider of innovative field-based customer contact and collection services to the utilities industry and to major finance, insurance and government organisations throughout the UK.

Through the provision of outsourced customer contact strategies, which have been designed specifically to increase the level of contact made with your customers, power2contact can help you to:

• Increase recoveries
• Improve customer data
• Enhance customer service
• Reduce churn
• Increase brand awareness
• Decrease cost

Our unique field-based services have been developed to enable you to contact non-performing customers. The solution utilises cutting edge mobile hand-held technology combined with bespoke customer contact software, enabling you to quickly and accurately gather information about your customers, as well as benefiting from fast and efficient field-based collections activity.

power2contact’s nationwide team of field-based Contact Managers are all fully employed by the company and are highly trained to deal with any situation, providing services such as customer contact, data gathering, occupancy verification, arrears management, claims verification and collection activity.